Ordered a phone online, received soap instead; customer wins Rs 20,574 after consumer court finds Flipkart at fault
AI generated image used for representative purpose NEW DELHI: A Delhi district consumer commission has directed Flipkart Internet Pvt Ltd to pay Rs 10,574 to a customer who ordered a mobile phone but received bars of soap instead. The commission also awarded Rs 5,000 as compensation for mental harassment and Rs 5,000 towards litigation expenses….